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ABOUT PROMO ONLY:
Promo Only is the music and music video source for DJs and music professionals. Stay ahead in our industry with our music service subscriptions that give you access to a wide range of formats, from hip hop promotional music to Latin music videos to Country to Club Mix Videos, just to name a few. Call us today for more information. 407.331.3600
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Here
at Promo Only we receive quite a few questions
about our services, what we have to offer,
why do we only sell to professionals, etc.
etc. etc! Here are a few of the more popular
ones, along with an explanation that will
hopefully make things alot more clear!
Question: If
I'm not a DJ, can I subscribe anyway?
Answer: Promo Only in not for sale to
the general public. You MUST be a DJ,
a radio station, or playing music to
the public in some way. The only exception
if you are a business owner buying it
FOR your DJ to use.
Question: Well
if I'm not any of those you mentioned above,
subscribe anyway (even though you told
me I couldn't), and lie on the application,
what would happen?
Answer: If
we find out (and we often follow-up with
verification) you lied on your application
and you are not qualified to receive
our subscription, we discontinue your
service and keep the balance.
Question: What is this ASCAP, BMI, and
SESAC and do you pay any of their fees
for me?
Answer: ASCAP,
BMI, and SESAC are public performance licensing
companies and the fee's they collect are
not included in the Promo Only subscription
price.
It doesn't matter where you get your
music (from us, Record Store, K-Mart,
or free directly from the record company),
if you play music to the general public
and are making money from it, you are
liable for public performance fees. Any
Bar, Retail Store, Theme Park, Commercial
Radio, Roller Rink, Internet broadcaster,
or anyone that plays music for the public,
are examples of who needs to pay public
performance fees. ASCAP, BMI, and SESAC
are the organizations that represent
the songwriter and collect the fees for
them.
If you are
DJ in an established venue or something
similar, public performance fees are
most likely already being paid for.
There are also exemptions for private
events such as weddings, birthdays, and
the like, as long as it is "private",
you are not charging an admission, and
it is not open to the general public.
If you think you might not be paying
these fees and need to, or you are not
sure if you're already paying these fees
please see the corresponding web sites:
http://www.ascap.com/
http://www.bmi.com/
http://www.sesac.com/
Question: Are your discs legal?
Answer: Absolutely! We obtain our licensing
directly from the record labels. Additionally,
our manufacturing facility is one of
the first in the country to be IRMA
anti-piracy compliant. Before our CD's
are manufactured we must provide proof
of licensing, and do so for every issue.
Question: Why
should I subscribe to you and not your
competitors?
Answer: We
started Promo Only in June 1992 because
as DJs we had CD players but nothing to
put in them, there was no product like
us available. And we are all STILL DJ's.
Our management, sales staff, and programmers
either work as DJs or work in the top levels
of the industry. That's how we know what
DJs want and why we get you the music when
you need it. We have several competitors
that sell CDs made for jukeboxes or automated
players but none specifically for DJ's
like Promo Only. Our special non-scratch
CD sleeves (that we invented in 1992
and everyone else now uses), clean edits,
pre-released music you can't buy in stores,
and our un-released and often exclusive
mixes on the Club series make Promo Only
the best legal source of music at the
least expensive price for DJ's.
Question: I just got my CD and I haven't
heard of any of these songs, what's up
with that?
Answer: We do the songs BEFORE they're
hits. That way, by playing a new song,
you help increase sales and promote that
song for record companies (that's why
they let us do this.) Besides, if someone
asks you for a song that you don't have,
it's already too late (even if you haven't
heard of it.)
Question: What format do I choose?
Answer: We
break our formats into series. The Radio
series are the short edits and "clean
versions" ready
for public play in any school, club,
or anywhere else you're playing for
the general public. The Club series
are long mixes specifically designed
for mixing. The Latin Series is broken
down by type of music. They are broken
down into "Audiences" formats
from there. We also have 6 Monthly
Music Video Formats on DVD series available...
plus many specialty discs - (see below!)
We also have a "demo disc" that
explains our formats, to get one simply
call or email us today!
--RADIO SERIES
Mainstream
Radio - Top 40 Radio Edits
Country Radio -
Country Singles
Urban Radio -
R&B & Rap Edits
Modern Rock
Radio - Alternative Rock
Edits
Rhythm Radio -
Edits of Dance singles and pop Urban singles
--CLUB SERIES
Mainstream Club -
12" mixes of popular
music
Rhythm Club -
12" mixes of Urban,
freestyle, Latin house, and Bass
Underground
Club - 12 " Cutting
edge dance music, mostly tracks and dubs
IUK Club
Beats - House, Club and Trance releases
from the leading labels in Dance
UK
Underground Beats - Progressive, Tech
and Tribal releases from the leading
Underground labels
Alternative
Club - 12" Electronica
and alternative dance
Urban Club -
Extended club versions, remixes, instrumentals
and acapellas
--LATIN SERIES
Tropical Latin -
Salsa, Merengue, and Latin Dance
Regional Latin -
Tejano, Banda, Tex Mex, Nortena
Pop Latin - Meet
Pop Latin, our newest monthly CD series!
All the rhythm and romance of our Latin series,
with a dash of Pop, Spanish Rock, Dance and
Ballads!
--CHRISTIAN SERIES
Contemporary
Christian - Offers a wide
variety of music with a positive message!
Pop, dance, urban and rock -- all with
lyrics the entire family can enjoy!
Perfect for teen dances, weddings and
skate nights -- this is music everyone
can feel good about.
--DVD Series
Hot Video -
Combined categories of videos on one DVD
- everything you need on one DVD! Top 40,
Dance, Urban and Rock videos
Pop Mix Video -
A mixture of what's hot today in Music
Videos, segued together for continuous
play! Pop, Dance, Rap, Rock, Past & Present
Dance Mix Video -
Videos professionally mixed together for continuous
dance mix. 2 Mixes on one DVD - Beat Mixed w/Video
Effects!
Country Video -
Hot Country, Dance Mixes, Ballads, New Video
Edits, Traditional & Young
Country
Club Video -
Devoted exclusively to Dance Music Videos!
Latin Video -
The ultimate mix of latin music formats!
Tropical, Regional, Latin Pop, Salsa, Merengue,
Ranchera and more!
Urban
Mix Video -
It's non-stop hip-hop with each volume of
Urban Mix Video.
Modern Rock
Video - The latest modern and mainstream
rock releases
Hot Video
Classics - (Specialty Discs)
They're better than you remember!
All Time
Party Classics - (Specialty
Discs) Music Video Crowd Pleasers, Party-Must
Haves and Dance Floor Favorites! Retro
70's and 80's hits that no party can
live without!
Christmas Video -
(Specialty Discs) The best blend of Christmas
holiday music videos ever assembled!
Ambient Video -
(Specialty Discs) A dazzling combination
of animation and digital effects!
Question: Do I need to subscribe to
ALL the formats to get all the music
I need?
Answer: No way! We have 14, count them
F-O-U-R-T-E-E-N, formats to choose from.
I can't imagine anyone needing all of
them for one venue. Choose the ones you
need, so you don't receive music you
can't use.
Question: I've got a song that I recorded,
and a lot of people like it, how can
I get it on one of the CD's?
Answer: Send
it to us. Promo Only, ATTENTION Programming,
257 S. Lake Destiny Drive., Orlando FL
32810. Give us some background about
the song, if it's playing on the radio
anywhere, if you have a record deal already,
what formats it's available in, (cassettes,
12", CD, etc.) if
the group performs live and if so where
and when the next performances are. Also
include a promo picture if available.
We do AIR for ALL the major record labels,
so if it's a good song and you don't
have a record deal, you will.
Question: Are you guys part of some
big conglomerate?
Answer: Nope. (Not yet anyway) We're DJs
that saw a need for service to provide
new music on CD in 1992, when players
for DJ's and radio stations all started
switching over to CD. The problem was,
they were switching, but the songs weren't
available to them. That's where we came
along.
Question: I don't like the CD's I'm
getting right now; can I switch it to
another one?
Answer: No
problem! You've prepaid a subscription,
but you're not locked into a format.
(We also have a "demo disc" that
explains our formats, to get one simply
call or email us today!) At anytime you
can contact our customer service department
and switch from one CD format to another,
add formats, replace a damaged/lost CD,
or use part of your current subscription
to try a single issue from a CD format
you're not subscribing to. (Please note:
Transfers between Audio and DVD subscriptions
are not permitted, and issues from different
formats will be subtracted from total
subscription length.)
Question: I saw some listings of older
CD's; can I get any of those?
Answer: We
have limited pressings; many issues are
not available. We allow subscribers to
use back issues at part of a subscription,
to fill gaps in your music library when
you start our service.
Question: What is feedback for?
Answer: The feedback is not for us. The
results of the feedback are sent directly
to the record label that allowed us
to feature their song. The on-line
feedback lets record companies know
what you think of their song. It helps
them determine if it's going to be
a hit or not.
Question: Can I make a copy the CD and
give it to a friend?
Answer: No. It's illegal.
Question: Why do you ship the CD's in
the sleeves?
Answer: When
we first started Promo Only, we saw a
problem with the Jewel Cases CD's normally
come in. The cases usually broke after
a few uses and didn't really protect
the CD at all. Jewel cases actually caused
most of the scratches on the CD, not
the player. So we went to a company (Univenture)
and gave them a design of a CD sleeve
that was made specifically for DJ's,
and had them custom made for us. As it
turned out, our design in now one of
their best sellers and has become an
industry standard. It's actually more
expensive for us to ship our CD's in
the specially designed sleeves than a
conventional jewel case. The sleeves
themselves are made of the same material
that is used in the manufacturing of
the CD. It is impossible to scratch a
CD in a Promo Only sleeve.
Ever drop a plastic jewel case? It
shatters into pieces and the CD rolls
out onto the floor somewhere. Not only
will our sleeves not break when you drop
it, but the padding protects the CD from
damage and holds it in place so it doesn't
fall out of the sleeve and get damaged.
Question: You're right, the sleeve you
ship your CDs in is really cool, where
can I get some?
Answer: We
sell them. They're 35¢ each
plus shipping.
Question: I like my CD's in binders,
where can I get those?
Answer: We
sell those also. The 3-Ring Binders are
only $10 and you can purchase additional
sleeves to fit them for 70¢ each
plus shipping.
Question: Can I subscribe if I'm outside
the US? What about Canada and Europe?
Answer: Promo Only U.S. issues are only
available to DJs in America. You have
to have a United States mailing address.
Promo Only Canada issues are licensed
by the AVLA (a licensing agency who represents
Record Companies in Canada) and are only
available to Canadian DJs. You must have
a Canadian Mailing address to receive
Promo Only Canada.
Question: What else do I get with my
subscription?
Answer: Every subscriber receives in addition
to their subscription a monthly magazine
with useful airplay charts, artist profiles,
subscription listings, reviews, features,
and more. Plus, our web site contains
current listings, FREE downloadable songlisting
databases of past issues, programs for
indexing your music, industry links,
fun links, the magazine online, and more!
Question: I just received my CD and
it skips, what do I do?
Answer: If you just received it, brand
new from us, try it in another CD player.
We use top manufacturers cd players to
proof them and rarely does anything get
by them. If was damaged do to the mail,
we'll replace it, just give us a call.
Question: I scratched/lost/had stolen
one of my Promo Only CD's. What do I
do?
Answer: Sometimes
we think we should change our slogan to "The #1 Stolen CD."
The CD's have so many hits on
them, you can't buy them in a store,
and you HAVE to be a DJ to get them, and that makes Promo
Only CD's an especially high target
for theft. Also, because the CD's are
used so often, sometimes they're scratched
bad enough where they don't play. Back
issues are available for replacement
purposes, but on a very limited basis.
Call our customer services department at407-331-3600.
If it is available, we'll send it out
the same day, taking it from the end
of your subscription.
Question: It's way past the 15th of
the month and I still didn't get my CD,
should I call?
Answer: If you know someone that also
subscribes, ask them if they've received
theirs and when it came. If usually you
have fast, reliable mail (some areas
are slower than others do) but there
is someone else that also checks the
mail, ask them if they saw it or accidentally
took it. All CDs ship by the 15th of
the month, so if you don't receive it,
your DJ friends have gotten theirs, and
you're the only one that picks up the
mail, either you didn't realize your
subscription ran out, or it was lost
in the mail (it happens). Either way,
give us a call or drop us an email. (customerservice@promoonly.com)
Question: When will I know if my subscription
is up?
Answer: We send renewal notices the same
month of your last subscription, to give
you plenty of time to renew. Or call
our customer service department, and
they'll be able to tell you when your
subscription(s) ends.
Question: Who posts the Promo Only CDDB
information to the Web?
Answer: Anyone
can. This is part of the reason why we
don't condone our data being entered
in the CDDB. We have a master file for
the Promo Only Reference Guide and this
allows us to "control" how
clean our data is.
Question: How soon after I receive my
Promo Only CD should I be able to download
the CDDB info?
Answer: Since
we don't update the CDDB database -> this
is a question for the people that run
the CDDB. It depends on when someone
uploads the info to the CDDB and how
fast the CDDB identifies the new CDs
added.
Question: If you are not posting this
info to the CDDB now, will you start
or can I do it?
Answer: Since
we don't control the CDDB -> you can
do whatever you want. We won't enter
the Promo Only CDs in the CDDB for a
few reasons:
• We have no control over the data. Anyone can enter CD data into the database.
It seems like the data is always entered incorrectly.
• It's not appropriate to have our CD data mixed in with other retail CDs.
We do not approve the Promo Only CDs being added to the CDDB. We're a non retail
company and our products should only be exposed to industry professionals
• We already offer the song data in tab-separated text files FREE via the
web pages. PO Customers can already import the "correct" song info
into song databases.
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