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| ABOUT PROMO ONLY: |
| Promo Only is the music and music video source for DJs and music professionals. Stay ahead in our industry with our music service subscriptions that give you access to a wide range of formats, from hip hop promotional music to Latin music videos to Country to Club Mix Videos, just to name a few. Call us today for more information. 407-331-3600 |
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| Here
at Promo Only we receive quite a few questions
about our services, what we have to offer,
why do we only sell to professionals, etc.
etc. etc! Here are a few of the more popular
ones, along with an explanation that will
hopefully make things alot more clear! Question: If I'm not a DJ, can I subscribe anyway? Answer: Promo Only in not for sale to the general public. You MUST be a DJ, a radio station, or playing music to the public in some way. The only exception if you are a business owner buying it FOR your DJ to use. Question: Well if I'm not any of those you mentioned above, subscribe anyway (even though you told me I couldn't), and lie on the application, what would happen? Answer: If we find out (and we often follow-up with verification) you lied on your application and you are not qualified to receive our subscription, we discontinue your service and keep the balance. Question: What is this ASCAP, BMI, and SESAC and do you pay any of their fees for me? Answer: ASCAP, BMI, and SESAC are public performance licensing companies and the fee's they collect are not included in the Promo Only subscription price. It doesn't matter where you get your music (from us, Record Store, K-Mart, or free directly from the record company), if you play music to the general public and are making money from it, you are liable for public performance fees. Any Bar, Retail Store, Theme Park, Commercial Radio, Roller Rink, Internet broadcaster, or anyone that plays music for the public, are examples of who needs to pay public performance fees. ASCAP, BMI, and SESAC are the organizations that represent the songwriter and collect the fees for them. If you are DJ in an established venue or something similar, public performance fees are most likely already being paid for. There are also exemptions for private events such as weddings, birthdays, and the like, as long as it is "private", you are not charging an admission, and it is not open to the general public. If you think you might not be paying these fees and need to, or you are not sure if you're already paying these fees please see the corresponding web sites: http://www.ascap.com/ http://www.bmi.com/ http://www.sesac.com/ Question: Are your discs legal? Answer: Absolutely! We obtain our licensing directly from the record labels. Additionally, our manufacturing facility is one of the first in the country to be IRMA anti-piracy compliant. Before our CD's are manufactured we must provide proof of licensing, and do so for every issue. Question: Why should I subscribe to you and not your competitors? Answer: We started Promo Only in June 1992 because as DJs we had CD players but nothing to put in them, there was no product like us available. And we are all STILL DJ's. Our management, sales staff, and programmers either work as DJs or work in the top levels of the industry. That's how we know what DJs want and why we get you the music when you need it. We have several competitors that sell CDs made for jukeboxes or automated players but none specifically for DJ's like Promo Only. Our special non-scratch CD sleeves (that we invented in 1992 and everyone else now uses), clean edits, pre-released music you can't buy in stores, and our un-released and often exclusive mixes on the Club series make Promo Only the best legal source of music at the least expensive price for DJ's. Question: I just got my CD and I haven't heard of any of these songs, what's up with that? Answer: We do the songs BEFORE they're hits. That way, by playing a new song, you help increase sales and promote that song for record companies (that's why they let us do this.) Besides, if someone asks you for a song that you don't have, it's already too late (even if you haven't heard of it.) Question: What format do I choose? Answer: We break our formats into series. The Radio series are the short edits and "clean versions" ready for public play in any school, club, or anywhere else you're playing for the general public. The Club series are long mixes specifically designed for mixing. The Latin Series is broken down by type of music. They are broken down into "Audiences" formats from there. We also have 8 Monthly Music Video Formats on DVD series available... plus many specialty discs - (see below!) --RADIO SERIES Mainstream Radio - Top 40 Radio Edits Rhythm Radio - Edits of Dance singles and pop Urban singles Country Radio - Country Singles Modern Rock Radio - Alternative Rock Edits Urban Radio - R&B & Rap Edits Dance Radio - Latest high-energy dance tracks Contemporary Christian - Offers a wide variety of music with a positive message! --CLUB SERIES Mainstream Club - 12" mixes of popular music Rhythm Club - 12" mixes of Urban, freestyle, Latin house, and Bass Underground Club - 12 " Cutting edge dance music, mostly tracks and dubs UK Club Beats - House, Club and Trance releases from the leading labels in Dance UK Underground Beats - Progressive, Tech and Tribal releases from the leading Underground labels Alternative Club - 12" Electronica and alternative dance Urban Club - Extended club versions, remixes, instrumentals and acapellas --LATIN SERIES Tropical Latin - Salsa, Merengue, and Latin Dance Regional Latin - Tejano, Banda, Tex Mex, Nortena Pop Latin - Meet Pop Latin, our newest monthly CD series! All the rhythm and romance of our Latin series, with a dash of Pop, Spanish Rock, Dance and Ballads! Caribben Series - An assortment of Island styles --DVD Series Hot Video - Combined categories of videos on one DVD - everything you need on one DVD! Top 40, Dance, Urban and Rock videos Pop Mix Video - A mixture of what's hot today in Music Videos, segued together for continuous play! Pop, Dance, Rap, Rock, Past & Present Dance Mix Video - Videos professionally mixed together for continuous dance mix. 2 Mixes on one DVD - Beat Mixed w/Video Effects! Country Video - Hot Country, Dance Mixes, Ballads, New Video Edits, Traditional & Young Country Club Video - Devoted exclusively to Dance Music Videos! Latin Video - The ultimate mix of latin music formats! Tropical, Regional, Latin Pop, Salsa, Merengue, Ranchera and more! Urban Video - R&B & Rap Edits Modern Rock Video - The latest modern and mainstream rock releases Hot Video Classics - (Specialty Discs) They're better than you remember! All Time Party Classics - (Specialty Discs) Music Video Crowd Pleasers, Party-Must Haves and Dance Floor Favorites! Retro 70's and 80's hits that no party can live without! Christmas Video - (Specialty Discs) The best blend of Christmas holiday music videos ever assembled! Ambient Video - (Specialty Discs) A dazzling combination of animation and digital effects! Best of Country Video - combines five decades of country favorites Best of Reggaeton Plus - hybrid of Jamaican dancehall and hip-hop Best of Tropical Latin - the hottest Latin artists performing the hottest all-time Latin hits Best of Love Songs - must-have classic videos Best of Hair Bands - must-have classic videos Spooky Video - fright-themed favorites Rink Essentials - an essential compilation of skating’s greatest interactive dances and anthems. Alternative Dance - This is the most essential collection of lost dance-pop music video classics available today. Kids Pop - original artists performing hits geared specifically for the tweenie (10-14 year old) crowd. Question: Do I need to subscribe to ALL the formats to get all the music I need? Answer: No way! We have 18, count them E-I-G-H-T-E-E-N, formats to choose from. I can't imagine anyone needing all of them for one venue. Choose the ones you need, so you don't receive music you can't use. Question: I've got a song that I recorded, and a lot of people like it, how can I get it on one of the CD's? Answer: Send it to us. Promo Only, ATTENTION Programming, 257 S. Lake Destiny Drive., Orlando FL 32810. Give us some background about the song, if it's playing on the radio anywhere, if you have a record deal already, what formats it's available in, (cassettes, 12", CD, etc.) if the group performs live and if so where and when the next performances are. Also include a promo picture if available. We do AIR for ALL the major record labels, so if it's a good song and you don't have a record deal, you will. Question: Are you guys part of some big conglomerate? Answer: Nope. (Not yet anyway) We're DJs that saw a need for service to provide new music on CD in 1992, when players for DJ's and radio stations all started switching over to CD. The problem was, they were switching, but the songs weren't available to them. That's where we came along. Question: I don't like the CD's I'm getting right now; can I switch it to another one? Answer: No problem! You've prepaid a subscription, but you're not locked into a format. (We also have a "demo disc" that explains our formats, to get one simply call or email us today!) At anytime you can contact our customer service department and switch from one CD format to another, add formats, replace a damaged/lost CD, or use part of your current subscription to try a single issue from a CD format you're not subscribing to. (Please note: Transfers between Audio and DVD subscriptions are not permitted, and issues from different formats will be subtracted from total subscription length.) Question: I saw some listings of older CD's; can I get any of those? Answer: We have limited pressings; many issues are not available. We allow subscribers to use back issues at part of a subscription, to fill gaps in your music library when you start our service. Question: What is feedback for? Answer: The feedback is not for us. The results of the feedback are sent directly to the record label that allowed us to feature their song. The on-line feedback lets record companies know what you think of their song. It helps them determine if it's going to be a hit or not. Question: Can I make a copy the CD and give it to a friend? Answer: No. It's illegal. Question: Why do you ship the CD's in the sleeves? Answer: When we first started Promo Only, we saw a problem with the Jewel Cases CD's normally come in. The cases usually broke after a few uses and didn't really protect the CD at all. Jewel cases actually caused most of the scratches on the CD, not the player. So we went to a company (Univenture) and gave them a design of a CD sleeve that was made specifically for DJ's, and had them custom made for us. As it turned out, our design in now one of their best sellers and has become an industry standard. It's actually more expensive for us to ship our CD's in the specially designed sleeves than a conventional jewel case. The sleeves themselves are made of the same material that is used in the manufacturing of the CD. It is impossible to scratch a CD in a Promo Only sleeve. Ever drop a plastic jewel case? It shatters into pieces and the CD rolls out onto the floor somewhere. Not only will our sleeves not break when you drop it, but the padding protects the CD from damage and holds it in place so it doesn't fall out of the sleeve and get damaged. Question: You're right, the sleeve you ship your CDs in is really cool, where can I get some? Answer: We sell them. They're 40 ¢ each plus shipping. Question: I like my CD's in binders, where can I get those? Answer: We sell those also. The 3-Ring Binders are only $12 and you can purchase additional sleeves to fit them for $1 each plus shipping. Question: Can I subscribe if I'm outside the US? What about Canada and Europe? Answer: Promo Only U.S. issues are only available to DJs in America. You have to have a United States mailing address. Promo Only Canada issues are licensed by the AVLA (a licensing agency who represents Record Companies in Canada) and are only available to Canadian DJs. You must have a Canadian Mailing address to receive Promo Only Canada. Question: What else do I get with my subscription? Answer: Every subscriber receives in addition to their subscription a monthly magazine with useful airplay charts, artist profiles, subscription listings, reviews, features, and more. Plus, our web site contains current listings, FREE downloadable songlisting databases of past issues, programs for indexing your music, industry links, fun links, the magazine online, and more! Question: I just received my CD and it skips, what do I do? Answer: If you just received it, brand new from us, try it in another CD player. We use top manufacturers cd players to proof them and rarely does anything get by them. If was damaged do to the mail, we'll replace it, just give us a call. Question: I scratched/lost/had stolen one of my Promo Only CD's. What do I do? Answer: Sometimes we think we should change our slogan to "The #1 Stolen CD." The CD's have so many hits on them, you can't buy them in a store, and you HAVE to be a DJ to get them, and that makes Promo Only CD's an especially high target for theft. Also, because the CD's are used so often, sometimes they're scratched bad enough where they don't play. Back issues are available for replacement purposes, but on a very limited basis. Call our customer services department at407-331-3600. If it is available, we'll send it out the same day, taking it from the end of your subscription. Question: It's way past the 15th of the month and I still didn't get my CD, should I call? Answer: If you know someone that also subscribes, ask them if they've received theirs and when it came. If usually you have fast, reliable mail (some areas are slower than others do) but there is someone else that also checks the mail, ask them if they saw it or accidentally took it. All CDs ship by the 15th of the month, so if you don't receive it, your DJ friends have gotten theirs, and you're the only one that picks up the mail, either you didn't realize your subscription ran out, or it was lost in the mail (it happens). Either way, give us a call or drop us an email. (customerservice@promoonly.com) Question: When will I know if my subscription is up? Answer: We send renewal notices the same month of your last subscription, to give you plenty of time to renew. Or call our customer service department, and they'll be able to tell you when your subscription(s) ends. Question: Who posts the Promo Only CDDB information to the Web? Answer: Anyone can. This is part of the reason why we don't condone our data being entered in the CDDB. We have a master file for the Promo Only Reference Guide and this allows us to "control" how clean our data is. Question: How soon after I receive my Promo Only CD should I be able to download the CDDB info? Answer: Since we don't update the CDDB database -> this is a question for the people that run the CDDB. It depends on when someone uploads the info to the CDDB and how fast the CDDB identifies the new CDs added. Question: If you are not posting this info to the CDDB now, will you start or can I do it? Answer: Since we don't control the CDDB -> you can do whatever you want. We won't enter the Promo Only CDs in the CDDB for a few reasons: • We have no control over the data. Anyone can enter CD data into the database. It seems like the data is always entered incorrectly. • It's not appropriate to have our CD data mixed in with other retail CDs. We do not approve the Promo Only CDs being added to the CDDB. We're a non retail company and our products should only be exposed to industry professionals • We already offer the song data in tab-separated text files FREE via the web pages. PO Customers can already import the "correct" song info into song databases. |
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